Cookies Policy

Pleiades Luxury Villas Single Member Société Anonyme established in Havania, Plakes, Agios Nikolaos, Lasithi, Crete, Greece (Registration Number 189174841000), operates Pleiades Luxurious Villas website (https://pleiadesvillas.com) and is the Controller of your personal data according to the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council and the national law 4624/2019 (Government Gazette 139/A/2019).

The website of Pleiades Luxurious Villas sets cookies in order to enable, facilitate or enhance some of the services provided.

What are cookies?

Cookies are simple text files stored on your computer or mobile device by a website server. Cookies may store personal data. That server will subsequently be able to retrieve or read the contents of that cookie.

Cookies are managed by the browser you use. Each cookie is unique and contains some anonymous information such as a unique identifier, site name, digits and letters. It allows a website to remember your browsing preferences.

Most of the websites you visit use cookies in order to enhance the user experience. Cookies allow websites to “remember” you, either during that particular visit (using “session cookies”) or at every visit (using “persistent cookies”).

Cookies can have various functions. They enable you to navigate between pages efficiently storing your preferences and generally they render the use of the website more convenient and pleasing. Cookies make the interaction between you and the website faster and easier. If a website does not use cookies, it will think that you are a new visitor every time you visit the website or you move to a new page on the site.

Some websites use cookies to enable then to target their advertising or marketing messages based on, for example, on your location and/or browsing habits.

Why do we use Cookies?

We use cookies to learn more about the way visitors interact with our content and help us to improve the experience when visiting our Site. The share function is used by visitors to recommend our Site and content on social networks such as Facebook and Twitter. Cookies store information on how visitors use the share function – although not at an individual level – so that the Site can be improved. If you do not accept cookies, no information is stored. For some of the functions within our Site we use third party suppliers, for example, when you visit a page with videos embedded from or links to YouTube. These videos or links (and any other content from third party suppliers) may contain third party cookies and you may wish to consult the policies of these third party websites for information regarding their use of cookies.

Cookie Categories

  • First party cookies: are set by the website you are visiting at the moment and can only be read by that particular site.
  • Third party cookies: are set and used by a different entity from the owner of the website you are visiting. They are mainly for the provision of targeted advertising by their provider.
  • Session cookies: are stored temporarily during a browsing session and are deleted from your device when the browser is closed.
  • Persistent cookies: are saved on your device for a fixed period of time (usually a year or longer) and are not deleted when the browser is closed. They are used where we need to know who you are for more than one browsing session.
  • Necessary cookies: their use is required for the operation of the website.

Consent

The use of non-necessary cookies for the provision of optimised personalized services and targeted advertising, is based on your former, informed consent.

Every time you visit our website, an informational banner will appear in order to choose whether you wish to accept or decline their use.

You can accept or decline the use of certain categories of cookies or of certain cookies we use. Our website will remember your choice and potential settings, while we will ask for your consent once more at regular intervals.

Your settings can be altered at any time by clicking on Cookie Settings.

The list of the cookies we use is accessible at all times in this policy and in the filed Cookie Settings. This list will be updated regularly, while in case of the use of new cookies that bring about a significant alteration to the processing of your personal data, you will be specifically informed and your consent will once more be asked for.

How do we use cookies?

https://pleiadesvillas.com uses both first and third party cookies.

Regarding the use of third party cookies and the processing of the information they collect, please check out their privacy policy.

Necessary Cookies:

These cookies are used to enable the performance of the basic functions of our website, such as the access to secure areas.

Name Provider Source Type Purpose Duration
X-Mapping-#   pleiadesvillas.com https://pleiadesvillas.com/    First party Saves the address and port number of the web server that is managing the session. Used to improve the website’s performance security. 180 days
__cfduid Cloudflare https://pleiadesvillas.com/ First party Used by the content network, Cloudflare, to identify trusted web traffic. 180 days
wordpress_gdpr_first_time Gdpr cookie https://pleiadesvillas.com/ First party Necessary for the functionality of the website’s gdpr cookie function. 180 days
wordpress_gdpr_first_time_url Gdpr cookie https://pleiadesvillas.com/    First party Necessary for the functionality of the website’s gdpr cookie function. 180 days
wordpress_gdpr_cookies_declined Gdpr cookie https://pleiadesvillas.com/ First party Necessary for the functionality of the website’s gdpr cookie function. 180 days
wordpress_gdpr_cookies_allowed Gdpr cookie https://pleiadesvillas.com/ First party Necessary for the functionality of the website’s gdpr cookie function. 180 days
__lc_cid Live chat accounts.livechatinc.com Third party Necessary for the functionality of the website’s chat-box function. 3 years
__lc_cst Live chat accounts.livechatinc.com Third party Necessary for the functionality of the website’s chat-box function. 3 years
__lc2_cid Live chat accounts.livechatinc.com Third party Stores a unique ID string for each chat-box session. This allows the website-support to see previous issue s and reconnect with the previous supporter. 3 years
__lc2_cst Live chat accounts.livechatinc.com Third party Stores a unique ID string for each chat-box session. This allows the website-support to see previous issues and reconnect with the previous supporter. 3 years
__oauth_redirect_detector Live chat accounts.livechatinc.com Third party Allows the website to recognise the visitor, in order to optimize the chat-box functionality. 1 day
_livechat_has_visited Live chat secure.livechatinc.com Third party Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. Persistent
@@lc_auth_token:1133361 Live chat secure.livechatinc.com Third party Necessary for the functionality of the website’s chat-box function. Persistent
1133361:state Live chat secure.livechatinc.com Third party Necessary for the functionality of the website’s chat-box function. Persistent
side_storage_1133361 Live chat secure.livechatinc.com Third party Necessary for the functionality of the website’s chat-box function. Persistent
CASID Live chat api.livechatinc.com Third party Allows the website to recognise the visitor, in order to optimize the chat-box functionality. Session
__livechat Live chat livechatinc.com Third party Used to hide the user’s personal customisation of LiveChat. 3 years
rc::a Google reCAPTCHA google.com Third party This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Persistent
rc::b Google reCAPTCHA google.com Third party This cookie is used to distinguish between humans and bots. Session    
rc::c Google reCAPTCHA google.com Third party This cookie is used to distinguish between humans and bots. Session    
rc::d-# Google reCAPTCHA google.com Third party This cookie is used to distinguish between humans and bots. Persistent
_grecaptcha Google reCAPTCHA google.com HTML Th is cookie is u sed to distin gu ish betw een h uman s an d bots. Th is is ben eficial for th e w ebsite, in order to make valid reports on th e u se of th eir w ebsite. Persistent
_GRECAPTCHA Google reCAPTCHA google.com HTTP Th is cookie is u sed to distin gu ish betw een h uman s an d bots. Th is is ben eficial for th e w ebsite, in order to make valid reports on th e u se of th eir w ebsite. 179 days

Analytical Cookies:

These cookies are used only to improve the way our website performs by collecting and reporting information on its usage

Name Provider Source Type Purpose Duration
_ga Google https://pleiadesvillas.com/ First party Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_gat Google Analytics https://pleiadesvillas.com/ First party Used by Google Analytics to throttle request rate 1 day
_gid Google Analytics https://pleiadesvillas.com/ First party Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day
__utmzzses Google Analytics https://pleiadesvillas.com/ First party Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. 180 days
__utmzz Google Analytics https://pleiadesvillas.com/ First party Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. 180 days

User behaviour cookies:

These cookies are set through our site by our advertising partners. For further information please visit their privacy policy.

Name Provider Source Type Purpose Duration
NID Google Tag manager google.com Third party Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads. 6 months

Marketing Cookies:

These cookies enable us to address towards our users advertising messages or offers more consistent to your interests and preferences.

They also enable us to evaluate the effectiveness of each advertising campaign.

This information collected by third party cookies is accessible to the marketing channels of their providers.

Name Provider Source Type Purpose Duration
_fbp Facebook .facebook.com Third party Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.    3 Months
fr Facebook .facebook.com Third party Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 Months
pin_unauth pinterest pinterest.ie HTTP : Used by Pin terest to track th e u sage of services. 1 year
_pinterest_sess pinterest pinterest.ie HTTP Necessary for th e in tegration of Pin terest on th e w ebsite. Pin terest.com provides an au dio-visu al service o n th e w ebsite 1 year

Providers of third party cookies

Please check out the privacy policies of the third providers regarding the processing and storing of the information collected by their cookies.

LiveChat Inc. https://www.livechat.com/legal/privacy-policy/

Facebook https://el-gr.facebook.com/about/privacy

Cybot S.A. https://www.cookiebot.com/en/privacy-policy/

Google, Google reCAPTCHA, Google Analytics, Google Tag Manager

https://policies.google.com/privacy?hl=en

Cloudflare, Inc https://www.cloudflare.com/privacypolicy/

Your Rights

You can exercise any time the following rights:

  • you can obtain access to your data collected and to request a copy (Right of Information). We can satisfy this right, in case it regards data collected by first party cookies.
  • you can obtain not only the rectification of inaccurate data but also the completion of incomplete data, always according to the purposes of the processing (Right to Rectification).
  • you have the right to obtain the erasure of your data, without prejudice to our obligations and legal rights regarding their retention on the basis of the specific implemented statutory and regulatory provisions (Right to Erasure).
  • you can obtain restriction of processing your data, when it is not clear whether your data is being used and for how long, when you contest their accuracy, when their processing is unlawful or the purpose of the processing has come to an end and under the provision that there is no legitimate reason for their retention, while your clear consent will be requested for any other processing except from filing (Right to Restriction).
  • you can object at any time to the processing of your data, on grounds relating to your particular situation, in case your data are processed for the purposes of our legal interests, without prejudice that we can demonstrate compelling and legitimate grounds for the respective processing that override your interests, rights and freedoms or for the establishment, exercise and defence of legal claims (Right to Object).
  • you can receive your data which are retained with automated means electronically (in a commonly used and machine – relatable format) or you can demand their transmission to others (Right to Portability).

How you can exercise your rights – the right to lodge a complaint

In case you want to exercise your rights regarding information collected by cookies concerning you, you can submit a written request by mail at [email protected]. In your request, please make clear what right is exercised and what data it regards. For your protection, we only fulfill requests for the data associated with the particular email address that you use to send us your request, and we may need to verify your identity before fulfilling your request. We will try to comply with your request as soon as reasonably practicable and consistent with the applicable law.

Please note that we often need to retain certain data for recordkeeping purposes and/or to provide services prior to requesting a change or deletion. There may also be residual data that will remain within our databases and other records, which will not be removed. In addition, there may be certain data that we may not allow you to review for legal, security or other reasons.

In case there is undue refusal or delay on our behalf to grant your requests, as established in your rights, or if you feel that your data are processed in contravention of the law, you have the ability to file a complaint with the Hellenic Data Protection Authority, which is established in Athens, Kifisia Str. 1-3, PC 115 23, tel 0030 210 6475600 and fax 0030 210 6475628, as the national competent authority concerning the implementation of the Regulation (EU) 2016/679 (General Data Protection Regulation -GDPR), the ePrivacy Directive (EC) 2002/58 and the national laws 4264/2019 (GG 137/A/29.08.2019) and 3471/2006 (GG 133/Α/28.06.2006). For further information, you can visit the official website of the above authority www.dpa.gr (an English version is available).

For more information, you can consult our privacy policy

DPO

Conforming ar. 37 and 38 of the GDPR, on regard to your best interest, Pleiades Luxury Villas Single Member Société Anonyme has designated a Data Protection Officer who you may contact directly for your personal data protection matters at [email protected]

Update

Domes of Crete Single Member SA  values you and recognizes that privacy is important to you. We revise and update regularly this Cookies Policy, while it is at all times accessible in the respective field. In case of using new cookies that bring about a significant alteration to the processing of your personal data, you will be specifically informed and your consent will once more be asked for. Its former versions are at your disposal upon request. We remain at your disposal for any addition information using the above contact.

February 2022