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We are so excited to announce our resort's opening for 2025. We will be welcoming you from the 29th of April!
Domes White Coast Milos - Frequently Asked Questions
Frequently Asked Questions about Domes White Coast Milos

Frequently Αsked Questions about Domes White Coast Milos

FAQs

Welcome to our Frequently Asked Questions (FAQ) section! This guide is designed to provide quick answers to common inquiries you may have. Whether you’re seeking information about our products, services, policies, or need help with troubleshooting, our FAQ page is here to assist you. We have compiled responses to the most frequently asked questions, aiming to save you time and ensure a smooth experience. If you can’t find the answer you’re looking for, feel free to reach out to our Reservations Department for further assistance.

 Let’s dive into the FAQs!

What are the check-in and check-out times?

  • Check-in: 15:00
  • Check-out: 11:00

Early check-in and late check-out may be available upon request, subject to availability. Please contact the resort for more information.

Check-in requirements:

To check in, please ensure you have a valid ID and the credit card used for the reservation. The guest whose name is on the reservation must be present. If the guest does not have the original credit card used for the booking, the hotel reserves the right to refund the original payment and request a different card for payment.

Please note that the hotel may also perform a pre-authorization on your card.

What is the payment policy?

For Domes White Coast Milos, the following payment terms apply:

  • A deposit of 30% of the total reservation amount is required within 24 hours of booking. The remaining balance is payable upon arrival at the resort.

Please note: In accordance with Greek law (Law 3842/2010, Article 20, Paragraph 3), cash payments exceeding €500 are prohibited. All payments above this limit must be made via credit or debit card or bank transfer.

What is the tax policy?

For Domes White Coast Milos, the following tax details apply:

  • Tax Policy: Rates are in euros on a Bed & Breakfast basis, inclusive of VAT, City Tax, and service charges.
  • Climate Resilience Tax: Rates do not include the Climate Resilience Tax (15€ per unit/per overnight from April to October and 4€ per unit / per overnight from November to March).

Please note: If government occupancy tax rates change, the prevailing tax rates at the time of the guest stay will be charged accordingly.

What is the cancellation policy?

For Domes White Coast Milos, the cancellation policy varies depending on the stay dates:

Cancellation Policy: (May 1 – May 25, 2025 & October 12 – October 20, 2025)

  • No cancellation fee for cancellations made at least 7 days prior to the arrival date.
  • 100% of the total reservation amount will be charged for cancellations made within 7 days of the arrival date.
  • Early departures or no-shows will incur a charge of 100% for unused nights.

Cancellation Policy: (May 26 – July 9, 2025 & September 4 – October 11, 2025)

  • No cancellation fee for cancellations made at least 14 days prior to the arrival date.
  • 100% of the total reservation amount will be charged for cancellations made within 14 days of the arrival date.
  • Early departures or no-shows will incur a charge of 100% for unused nights.

Cancellation Policy: (July 10 – September 3, 2025)

  • No cancellation fee for cancellations made at least 21 days prior to the arrival date.
  • 100% of the total reservation amount will be charged for cancellations made within 21 days of the arrival date.
  • Early departures or no-shows will incur a charge of 100% for unused nights.

Changes to names, dates, or duration within the cancellation period are considered cancellations and are subject to the same terms.

Is the resort close to an airport?

Yes, the nearest airport is Milos Island National Airport (MLO), located 7.5 km from the resort.

Can I request airport transfers and car rental services?

Yes, airport transfers are available for an additional charge. Transfer prices to and from Milos Island National Airport start at €42.

For more information, please contact our concierge team at: [email protected].

Free parking is available at Domes White Coast Milos.

Is the resort suitable for children?

No, the resort is adults-only. The minimum age for guests at our adults-only resort is 16 years old.

Does the resort have accessible rooms and facilities?

Yes, the resort offers elevators and accessible facilities for guests with disabilities. For more information, please contact the resort directly at: [email protected]

Does the resort offer special menus?

Yes, Domes White Coast Milos offers vegetarian and gluten-free menu options. Diet menus can also be arranged for an additional charge.

Are the pools heated?

No, the resort’s two outdoor pools are not heated.